Ep 15: Love as a KPI: Redefining Professional Success
Show Notes
Utibe Bassey, Vice President of Customer Experience at Dominion Energy and creator of the Love as a KPI framework, shares how redefining success starts with how we measure impact. She explains why love, expressed through delivering undeniable value, is a critical metric for organizations and individuals, and how anyone can apply her framework even without a leadership title. Utibe also reflects on moments when success didn’t feel like success, the lessons she’s learned about setting meaningful goals, and practical ways to navigate self-doubt early in your career.
Follow Utibe: LinkedIn: https://www.linkedin.com/in/utbassey/ Website: https://www.loveasakpi.com/
- 00:00Delivering Value: The Ultimate Key to Success
- 04:40Navigating High School and Cultural Challenges
- 11:18Finding and Using Your Voice
- 19:13Defining Professional Success
- 24:38Love as a KPI: A New Framework for Success
- 30:11Overcoming Fear and Embracing Love
- 37:20Navigating Self-Doubt and Building Confidence
- 44:30The Timeless Importance of Human Connection
- 48:17Final Thoughts and Reflections
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